Privacy Policy

At PDA NY Chiropractic PC, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have. We comply with the Health Insurance Portability and Accountability Act (HIPAA) and applicable privacy laws.

1. Information We Collect

Personal and Health Information

• Name, address, phone number, and email address
• Date of birth and social security number (when needed for insurance purposes)
• Health insurance information and plan details
• Medical history, diagnoses, and treatment records
• Accident information, including police reports and claim numbers
• Diagnostic test results, X-rays, and progress notes

Technical Information

• IP address, browser type, and operating system
• Pages visited, time on site, and links clicked
• Cookie information and similar tracking technologies

Information You Provide to Us

• Contact forms and appointment requests
• Messages, inquiries, and feedback
• Uploaded documents, such as patient intake forms

2. How We Use Your Information

We use your information for the following purposes:

• Provide medical care and treatment services
• Schedule and manage appointments
• Process insurance claims and verify coverage
• Communicate with you about your care and appointments
• Respond to your inquiries and requests
• Improve our website and user experience
• Comply with legal obligations and regulatory requirements

3. How We Protect Your Information

We implement administrative, technical, and physical safeguards to protect your personal and health information. This includes encrypted data transmission (SSL/TLS), access controls, regular security assessments, and staff training on data protection. However, no internet transmission is completely secure. Please exercise caution when submitting personal information online.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information in the following circumstances:

• With healthcare providers involved in your treatment
• With insurance companies to process your claims
• With service providers who help us operate (web hosting, communication tools)
• When required by law, such as in response to a court order or subpoena
• With your written consent

5. Your Rights Under HIPAA

You have the following rights regarding your protected health information:

• Right to Access: You can request to see or obtain a copy of your medical records. We will respond within 30 days.
• Right to Amend: If you believe your information is incorrect or incomplete, you can request a correction.
• Right to an Accounting of Disclosures: You can request a list of when and with whom we shared your health information.
• Right to Request Restrictions: You can request limits on how we use or share your information.
• Right to Confidential Communications: You can request that we contact you in a specific way or at a specific location.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Make our website function properly (essential cookies)
• Understand how visitors use our site (analytics cookies)
• Remember your preferences, such as language selection

We use Google Analytics to analyze website usage. You can disable cookies in your browser settings at any time. Please note that disabling cookies may affect site functionality.

7. Data Retention

We retain your personal and health information only as long as necessary for the purposes described in this policy or as required by law. Medical records are retained in accordance with applicable state and federal laws. When information is no longer needed, we securely delete or destroy it.

8. Children's Privacy

Our services are generally intended for individuals aged 14 and older. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child without proper consent, please contact us immediately.

9. Third-Party Websites

Our website may contain links to third-party sites, such as Google Maps or scheduling forms. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing information.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will post the revised policy on this page and update the last modified date. For significant changes, we will provide additional notice on our website.

11. Contact Us

If you have questions about this privacy policy, wish to exercise your HIPAA rights, or need to file a complaint, contact us: